WildAir operating hours are Monday through Friday, between the hours of 9am-5pm. If you are unable to reach us between these hours, please send us an e-mail and we will get back to you as soon as possible.
WildAir Ships within Australia, New Zealand and some other select countries. If you are located outside our shipping areas, please contact us and we will endeavour to refer you to another dealer in your area.
WildAir and our affiliated businesses are not responsible for lost or stolen packages. As Australia Post does not require a signature, we do recommend shipping to a secure location.
• Australian Standard Shipping: Free for orders over $150, shipping times can vary but generally takes 3-5 business days to major cities and suburbs following dispatch, may take longer for more remote areas (e.g. WA and NT)
• Australian Express Shipping: $10, generally takes 1-3 business days to major cities and suburbs following dispatch, may take longer for more remote areas (e.g. WA and NT)
• New Zealand Standard Shipping: $15, once dispatched generally takes 3-5 business days following dispatch
• International Shipping (within Australasia): $30, shipping times can vary depending on your location
WildAir do not ship to all countries and can refer you to dealers in your area, contact us for further information.
We will make every effort to dispatch orders as soon as possible. Please note there may be delays due to weekends, public holidays or staffing. Shipping delays can also be expected during COVID-19 outbreaks.
Impacts of COVID-19:
Please note that COVID-19 continues to lead to ongoing shipping delays. Please refer to the Australia Post website for more information here.